We recommend that you arrive at least 5 minutes prior to your first scheduled appointment. This will allow ample time to fill out a client profile and to discuss any issues or concerns you may have.
Scheduled treatments are reserved especially for you. 24 hour advance notice is required in order to cancel any service with no charge. If your appointment is not cancelled within this notification period, your appointment is considered confirmed. Any changes or cancellations made with less than 24 hours notice are subject to full payment of the scheduled service.
Full payment is required for the following conditions:
- Less than 24-hour notification to cancel or reschedule an appointment.
- Late arrivals.
- No-show or missed appointments.
All appointments have been designed to allow appropriate time for each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.